Welcome to Divine Art Memories. By using our website, you agree to the following terms and conditions. Please read them carefully.

General Information

Divine Art Memories, founded by Dave Smith, provides handcrafted, custom-made memorials for pets and people. We offer a service that helps to cherish the memory of loved ones through bespoke art, created with care and compassion.

Orders and Payments

Orders can be placed online through our website. Payment is securely processed via our trusted payment providers. All prices are in Euro (€) and inclusive of VAT unless otherwise stated.

Customisation

Due to the personal nature of our products, we require detailed input from you, the customer. This may include photos, ashes, or poems that will be incorporated into your chosen design. We will contact you to confirm your customisations, whether for a pet or a person.

Refunds and Returns

As our products are custom-made, refunds or returns are only offered if there is a defect in the product. You must notify us within 7 days of receiving the item if you encounter an issue. Please contact us to arrange a resolution.

Delivery and Shipping

We aim to complete and ship your custom memorial within 2-3 weeks of receiving all necessary materials and approvals. Delivery times may vary depending on your location and the complexity of the order.

Intellectual Property

All designs, artwork, and content on this website are the property of Divine Art Memories. Reproduction or unauthorised use of any content is prohibited.

Legal Compliance and Jurisdiction

This agreement is governed by the laws of Ireland. Any disputes arising from the use of our website or services will be handled in Irish courts.

Changes to Terms

Divine Art Memories reserves the right to update these terms at any time. Changes will be posted on this page, and we encourage you to check periodically for updates.

Any questions?

Please contact us at divineartmemories@gmail.com